Refund policy

Return and Exchange Policy

At Aumkara, we strive to ensure that every purchase meets or exceeds your expectations. However, we understand that sometimes an item may not fit perfectly or meet your needs. That's why we offer hassle-free exchanges and returns.

Exchange Policy:

If you're experiencing any issues with the fit, size, or color of your purchased item, we're happy to exchange it for you free of charge. Here's how our exchange process works:

  1. Contact Us: Reach out to our customer support team within 3 days of receiving your order to initiate an exchange request. aumkarafashions@gmail.com
  2. Return the Item: Once your request is approved, simply return the item to us in its original condition and packaging, with all tags attached.
  3. Choose Your Replacement: Browse our collection and select the replacement item you'd like. We'll ship it out to you as soon as we receive the returned item.

Return Policy:

If you're not completely satisfied with your purchase and would like a refund, we offer returns with a nominal processing fee. Here's what you need to know:

  1. Request a Return: Contact our customer support team within 3 days of receiving your order to request a return. aumkarafashions@gmail.com
  2. Return Processing Fee: A return processing fee of ₹100 will be deducted from your refund amount.
  3. Return the Item: Send the item back to us in its original condition and packaging, with all tags attached.
  4. Refund Processing: Once we receive the returned item and confirm its condition, we'll process your refund minus the processing fee.

Please note the following:

  • All exchange and return requests must be initiated within 3 days of receiving your order.
  • Items must be returned in their original condition, unworn, unwashed, and with all tags attached.
  • Refunds will be issued to the original payment method used for the purchase.
  • We reserve the right to refuse returns or exchanges that do not meet the above criteria.

For any further assistance or inquiries regarding exchanges and returns, please don't hesitate to contact our friendly customer support team.

Thank you for shopping with Aumkara!